Posts Tagged ‘listen’

Daily Fuel with Terry Thompson on Soundcloud

Listen to Daily Fuel with Terry Thompson now on Soundcloud.

Advertisements

Effective Communication Skills

How many times have you ever found yourself in a conversation, ceremony, motivational speech, or any situation in which you had no idea what was being said because of the speaker’s inability to communicate effectively?  Words are powerful and can make a person seem intelligent.  But, on the opposite end of that spectrum can also make a person feel dumb.  You have to be careful what words you use, how you use them, and who you use them with.  When you are communicating to an audience, or even an individual, fancy words will lose their impact if misunderstood or misinterpreted.  Even though you did not intentionally try to demean a person, it is possible that an awkward moment or situation could be created because of your ineffective communication skills, over use, or under use of words.

There have been many situations in which I have had to repeat myself, depending on my audience and the interpretation of what was said.  I have no problem with repeating myself and will say things 3-5 different ways to get my point across if need to, depending if what I said was understood fully or not.  However, there are many people who have the “I will not repeat myself” mentality.  I would much rather repeat myself and ensure that everything was understood than to have an employee out there beating his/her head up trying to figure out the intent behind something that was said because of ineffective communications skills, or if I used the wrong words.

 

The following tips will help you communicate more proficiently and be better understood by any audience:

Listen – The most important thing you can do when communicating is to listen. Sometimes the best thing to say is nothing at all.   Believe me, listening sends a louder message than any words you could ever say to anyone.

Keep it simple – Say what you have to say and nothing more.  Don’t feel like you have to construct long, elaborate, drawn out, sentences to get your point across.  This will only cause boredom and you will lose the attention of your audience.

 Know your audience – A conversation will not have the same impact if you were talking to children, teens, young adults, professionals, amateurs, and so on….  It is imperative that you know your audience.  You would not try to sell a magazine to a bunch of blind people or certainly try to play a beautiful piece of music to a deaf audience.  So you need to know who it is that you are talking to first so that you don’t lose or confuse them.

Dictionary words – The use of big, fancy dictionary words does not impress anyone, so don’t use them.  If anything, you will confuse your audience with what you really mean, especially if they don’t know what the words you are using mean.  At the opposite end of that spectrum is the use of unnecessary words.  Admit it, there are times you have been in a conversation in which you had no idea what the main point was because of overuse of words which caused the main point not to shine through all the additional verbiage.

 Look at them directly – Talk directly to people, not at or away from them.  It is very uncomfortable and causes tension if both people talking do not look at each other by looking away or “the 1000 yard stare conversation”.  It creates a situation in which trust and genuineness is doubted.

Think before you speak – How often have you seen or heard someone talking and wondered “why is this guy talking”, or “there he/she goes again”?  Let’s face it, there are going to be times in which we wish we could take back something that we said.  But, if you happen to step on your own tongue and say something you either didn’t mean to or you mistakenly said the wrong thing, it is possible to recover from that mistake if you genuinely apologize and re-state what was supposed to be said in a respectful and professional manner.

Offensive versus defensive – Don’t be offensive when speaking.  Crude, rude, and vulgar language makes you sound unintelligent, weak-minded and it is disrespectful.  Being defensive also makes you look weak or you are lying.  If someone does not challenge you about what you are saying then there is no need to defend it.  Say what you have to say and leave it at that.

 Watch your tone – It’s not only important “what” you say, but “how” you say it as well.  Your tone of voice and the way you say words can have a positive or negative impact. You will have your audience in the palm of your hand, running for the hills, ready to defend, or not listening to you at all depending on the tone of voice in which you are talking to them.  If you speak in a clear, concise, professional, caring tone of voice you have your audience right where you want them.  But, if you speak in a condescending tone of voice, as if you were talking down to your audience you will either have them on the defense or not listening to you at all.  So, be careful “how” you talk to people as it could be disastrously misinterpreted.

Everyone loves a story –Tell your audience a story if you have a personal or professional experience that will describe what you are trying to say that gives a great example.  By doing this, it makes what you are trying to say seem more “human” and people can relate to a story better, especially if there is something humorous in there that they have done too.

Avoid using slang – Slang words confuse people especially if they don’t know the meaning behind the word.  This could cause an awkward or negative situation depending on the interpretation of the slang.

Body language says it all – You could be trying to say the most motivating, inspirational, uplifting thing in the world and your body language will cause what you are saying to lose its impact.  If you are excited about something then don’t hesitate to get your entire body into the action and let it do some speaking as well.  How often have you heard someone speak and they just stood there straight, rigid, almost scared and sounded extremely monotone.  This would make for a boring conversation, wouldn’t it?   If you are excited about what you are saying, you should move your entire body with every word you say.  By doing this it will get others excited, keep them awake, and interested in what you are saying.

 FINAL THOUGHTS

That wraps it up for this edition of The Tank.  I thank you for allowing me to “fuel your tank” with tips, tools, techniques, and resources that will make you a better Leader .  I hope that you have enjoyed reading my newsletter, gained some valuable insight on Leadership, and continue to read next month.  Continue to check back often at Leadertank.com for updates and new material as I am working hard to get new products finished and posted all the time.  Also, don’t forget to watch LeadertankTV on YouTube, check out my blog, drop me a line to let me know what you think, join the Leadertank mailing list, add us me as a friend on Facebook, and follow me on twitter.  Keep “fueling your tanks” and be the best Leader you can be.

Sincerely,

Terry W. Thompson

Leadertank.com

I grew up in the 70’s and 80’s and worshipped a lot of the musicians and actors of my time just like any of the kids do exactly the same today.  Sure, I never really got to meet any of them and only got to see or listen to them if and only if they were on the television or radio station I was listening to at the time and was lucky enough to have a blank vcr tape or cassette tape ready to hit record, otherwise I missed it.

Today, it is much different from when I grew up.  With the ever expanding wave of media formats that are exposing today’s “Teen Idols” to more people in more countries brings a revolution in Leadership opportunities and influence for these young artists to make an amazing impact on our children’s lives and culture.  Justin Bieber is one such “Teen Idol” that could make a huge impact.  Instead of just tossing his name and face on watches, cologne, posters, lunch boxes, and the plethora of many other products that industry is looking to make a dollar off his image, why don’t some organizations use him as a public service representative to speak to kids about things?  It makes me wonder, are there any positive organizations out there trying to use these “Teen Idols” to make a worldwide influence on something other than mommy and daddy’s wallet.

I believe that would be amazing if someone like Justin Bieber was to put on miniature “free” shows at High schools, churches, and other organizations with a positive message that will motivate, inspire, and more importantly influence kids to be something greater than they could possibly ever dream.  The concept would be to go from “Teen Idol” to “Teen Leader” and lead a revolution of young minds to a future of amazing possibilities.

Visit Leadertank.com for more motivational and inspirational messages just like this one.

Daily Fuel from Leadertank.com

“CREATE EVERLASTING MEMORIES”

Don’t get so caught up in the memory of how things used to be in the past that you can’t create new memories to enjoy in the future.  There are people that walk around moaning and groaning about how things used to be all the time.  They reminisce constantly about “the good life” they used to have and that “today’s life” is so miserable.

The thing you have to understand is that all those memories in the past that we cherish so much were created, and created by you.  So, my challenge to you is create new memories today that you will cherish tomorrow because if you don’t get out there and make it happen, you will not have those memories to enjoy.

Visit Leadertank.com for more motivational and inspirational messages or visit this writers author page on Amazon by clicking the image below.
Terry in Boston CLOSEUP
Sincerely,
Terry W. Thompson

A special mothers day post for all the mothers out there.

Visit Leadertank.com for more Daily Fuel.

 

Daily Fuel from Leadertank.com

“Anyone can destroy something, but not everyone is building something”

There is a lot of negativity going on in the world today.  From the news, newspapers, internet, radio, and television we can get our fill of all the bad things that are destroying our society.  Not very often are there any stories of hope, inspiration, motivation, and anything that is going to bring a tear to our eyes and make our hearts drop. 

As a society we have grown to feed off this negativity and often go through great lengths to observe it, read about it, listen to it, partake in it, and even worse condone it.  It’s time that we put a stop to all this nonsense and start setting a new example for the world. 

We need to quit focusing on all the things that are destroying us and see what we can build because our future, our children’s future, and future generations to come depend on the example we set now.  Now is the time for change, now is the time to step up, now is the time to put negative destruction in its place and build a brighter, happier, more peaceful future. 

But we cannot do this alone.  It is going to take a team of highly motivated, truly dedicated LEADERS doing their part that will make the difference in the bigger picture of things.  Join the conversation now by answering any or all of the questions below.

  • What are you going to do today that will make a difference in building our future?
  • Who is going to stop being a part of the problem and become a part of the solution by stepping up and being a leader in their circle of influence?
  • How has your Leadership influenced someone to make a difference?

 Visit Leadertank.com and connect with more Leadership tips, tools, techniques, and resources.